This is a great family owned shop. They do great work. I love their customer service. They always go above and beyond for the customer. I take all my vehicles there and anyone that needs work done or routine maintenance should too. They work quickly and there work quality is the best I have ever seen. If you have not used them yet you should it will be your best decision you ever made for your vehicle, it was mine. - John B.
Thank God for Craig Johnson Automotive! I had given up on finding an honest mechanic and then I decided to give this guy a try. I won't take my car anywhere else now. He had many chances to rip me off, yet many times I've left his shop with my car running like new and finding out it was a minor problem. Since my first few visits I've now purchased a more reliable car. Before I would buy it, I had him check it out bumper to bumper. He went through every inch of the car and was very thorough in checking for anything and everything that could be wrong with it. He was spot on with his evaluation. I'm sincerely grateful for this man's honesty, integrity and excellent work! My whole family takes their cars here now. If I could give them more stars, I would! - Ronni T.
My husband and I were newlyweds and lived in a horrible apartment near Craig Johnson's shop. We were college students with a new baby as well, basically BROKE. When our older cars needed repairs, we took them to the closest repair shop. Thank god it was this one!
Craig Johnson Automotive is a family-run business. They always provided prompt service although we asked for the least amount of service we could get by on, due to our lack of finances. They gave us rides to the university or work while they repaired our cars. True professionals that take pride in their work!
They also sent us holiday cards and service reminders.
Later, when we moved to a different city and got better cars and we still returned to Craig Johnson's for their outstanding service. There were times when any less-reputable mechanics would have taken advantage of us (when we thought something was wrong with the car and it wasn't), Mr. Johnson was always honest and a man of his word.
We have relocated to Northern California and now that I am looking for a place like Craig Johnson Automotive... I realize how unique they are. - Sandra A.
This has got to be the most professional and friendly auto repair I've ever dealt with.
Several weeks ago, I brought my S-10 here to have an engine noise diagnosed. In the end, it was bad news and the repairs needed were more extensive than I could handle at the time, but I was still overwhelmingly satisfied with my experience and will definitely bring my other vehicle here next time I need a repair.
First, when I arrived and walked into the office, Craig was sitting behind the desk and greeted me personally. I told him what I was there for, but before he started talking shop (pardon the pun), he took the time to ask me if I had been there before. When I said that it was my first time, he took the time to stand up, look me in the eye, shake my hand and introduce himself. This guy is all class.
He then introduced me to his daughter, who was very courteous and friendly. She accompanied me to my car and started to write up the service order - again, very friendly the whole time. Moments later, Craig came out and took a listen to the engine noise. He gave me a couple "what if" scenarios, then gave me a specific time frame within which he would call me to let me know what he found. We walked back into the office to finish up the paperwork, where he then introduced me to his wife, who was also extrememly friendly.
He asked me if I needed I ride home (which I didn't), then said he'd call me back as soon as he knew anything.
He called me back exactly when he said he would. Although he had bad news regarding the state of my vehicle, he took the time to explain the extent of the damage, patiently answer all my questions, and he was honest and up front about my repair options and what it would cost. He didn't try to push me into a costly repair that I couldn't afford.
The world could use a lot more honest, family-run businesses like this one. Even though I didn't actually get any repair work done on my first visit, my experience ensured that I'll definitely be back. Craig will take good care of you. - Chris V.
Craig Johnson Automotive is simply the best automotive repair shop in all of San Gabriel Valley. If you are having car problems, drop your car by Craig's. You can trust that your car is in good hands, and will receive the repair it needs. Your car will drive better than it ever has before, and Craig guarantees his repair work for up to 1 year. He has the greatest amount of integrity of any mechanic I have ever met in my life! Thank you for being such an amazing mechanic Craig, and such a great man! Thank you for operating an amazing automotive repair business! - Daniel C.
I needed new brakes on my 2013 Kia Forte, so I checked Yelp and found Craig Johnson Automotive. He had 10 reviews and 9 of them were five star, the other one was a 4 star rating. That's really good so I took my car there.
This place of business deserves this very high rating! Craig met me himself and explained every step of the process carefully. He has the right equipment and did a superior job. He provided me with a detailed estimate and then did the work as agreed. His daughter keeps his books and this family run auto repair shop, gets my support. I will bring my car in here from now on - for everything I need to have done.
They are truly professional, friendly and trustworthy people and I recommend them highly, You won't find better. Oh and by the way, if you use Google the only negative comment comes from the auto repair shop across the street from Craig's place (his competition) Google should do a better job checking their ratings for accuracy! - Art L.
What a great find. I was helping my father find a new local mechanic (his old one in Covina called it quits). I found CJ Auto and read all good reviews and decided to have my dad go there. He was super happy with the staff, the work and pricing. A few months later I decided to purchase a cold air intake for my 2013 Challenger. Called Craig, we discussed it, he did a quick overview of the part and gave me an estimate. Brought my car in at 7:30am, got a call at 9:15am that it was all done... Holy Crap, that was way too fast. Drove back looked over the system, payed and took my Challenger out for a little testing of the improved performance. I am so happy I took it to Craig's Shop. I love the fact that his range of knowledge form older to brand new cars is so great. Take your car here if you want a long term relationship with your mechanic..
Thanks again Craig, you and your staff are the best! - Justin C.
I have been a customer of Craig Johnson Automotive for nearly six years. I have had the same vehicle throughout this time span, and every time I have had an issue with my vehicle, Craig has fixed it in a timely manner at an extremely fair price. His team finds any potential problems and fixes them. I feel safe driving a vehicle that has been inspected and fixed by Craig Johnson's team of mechanics. I highly recommend this mechanic shop to ANYONE. The entire staff is wonderful and they treat everyone with respect. - Taylor C.
Honest, fast, courteous, knowledgeable, reasonable, clean and more... what else can I say!? I will have more work done here with my other cars. - Aundrea S.
I have been a customer for over 5 years... great shop who has th best quality in a mechanic- honesty! Came highly recommended through Yelp, and I have not been disappointed with the service yet! Helped my husband figure out a warranty for service right before contract was up... saved us $$$ because it would have cost over $1500 to fix without warranty. Great customer service, thank you Craig and staff for refuting bad reputation of mechanics. - Kay C.