Honest and professional! The only things that separates these guys from a dealership mechanic is the price. If you're looking for a knowledgeable staff and a detailed explanation of their completed work, all at a reasonable price, and the satisfaction when you drive away knowing that you weren't ripped of, then make Craig Johnson your mechanic. In the past I've settled for the lowest priced mechanic, but I'd rarely receive a detailed walk-through (with a detailed printout) of the work done, and some suggestions on how to save $$ in the future. The shop stands by all their work, and are very accommodating to reasonably dissatisfied customers. He will also cut 10% off the price of your first visit if you mention the ad on his site. - Carlos V.