Automotive News & Information - Craig Johnson Automotive

There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV, or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop, you can get fast service and work with highly trained technicians! We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!

It is a law that independent automotive repair shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, which is enforced by the Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicle's warranty or a vehicle's extended warranty because service was performed by a Non-Dealer/Independent Repair shop.

Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads, and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”

One of the major perks of bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.

Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.

Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV, or Jeep right here. Give us a call today!

There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop you can get fast service and work with highly trained technicians! We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!

Craig and his team provide the best auto repair and service I have ever encountered. I have never had a problem with any of his work and he is always very honest about what work needs to be done. - David W.

Craig and his team were very enthusiastic to help. I went to them for a diagnostic check-up of a used car I wanted to purchase and they were very enthusiastic and concerned with getting the inspection done right. He went over all the details of what the issues were with the car, told me what to look out for, and gave me recommendations. They provided high quality work for a good price, with a honest feeling. Overall, great service and experience. - Arthur H.

This is my new personal mechanic that I will be with for as long as I live in Rowland Heights and have my Mazda B2200. I trust them and they do quality work. - B.K.

This is a great family owned shop. They do great work. I love their customer service. They always go above and beyond for the customer. I take all my vehicles there and anyone that needs work done or routine maintenance should too. They work quickly and there work quality is the best I have ever seen. If you have not used them yet you should it will be your best decision you ever made for your vehicle, it was mine. - John B.

Thank God for Craig Johnson Automotive! I had given up on finding an honest mechanic and then I decided to give this guy a try. I won't take my car anywhere else now. He had many chances to rip me off, yet many times I've left his shop with my car running like new and finding out it was a minor problem. Since my first few visits I've now purchased a more reliable car. Before I would buy it, I had him check it out bumper to bumper. He went through every inch of the car and was very thorough in checking for anything and everything that could be wrong with it. He was spot on with his evaluation. I'm sincerely grateful for this man's honesty, integrity and excellent work! My whole family takes their cars here now. If I could give them more stars, I would! - Ronni T.

My husband and I were newlyweds and lived in a horrible apartment near Craig Johnson's shop. We were college students with a new baby as well, basically BROKE. When our older cars needed repairs, we took them to the closest repair shop. Thank god it was this one!

Craig Johnson Automotive is a family-run business. They always provided prompt service although we asked for the least amount of service we could get by on, due to our lack of finances. They gave us rides to the university or work while they repaired our cars. True professionals that take pride in their work!

They also sent us holiday cards and service reminders.

Later, when we moved to a different city and got better cars and we still returned to Craig Johnson's for their outstanding service. There were times when any less-reputable mechanics would have taken advantage of us (when we thought something was wrong with the car and it wasn't), Mr. Johnson was always honest and a man of his word.

We have relocated to Northern California and now that I am looking for a place like Craig Johnson Automotive... I realize how unique they are. - Sandra A.